Health Care Companies or Organizations

Question: Describe about Dr. Chassin the baldridge program in regard to health care companies or organizations. Answer: Introduction The Criteria of Baldrige supports to organize every component of an organization on an overall basis, this is for the cause that all the process, plan, actions and measures are uniform. The further description will demonstrate the main reason behind the reason why organizations use the Baldrige Criteria and the main values of the same. Why will any organization use Baldrige Criteria? After giving a close reading on the topic it can be realized that the organizations use this criteria not only to achieve their mission and vision, but they also look forward to improving their overall performance (Holloway Mobbs, 1994). Organizations also seek to achieve an internal and external perspective on the management system of the organization and without any feedback the company cannot pursue further for any improvement without the knowledge of the actual flaws. Dr. Chassin the Baldridge Program in regard to Health Care Companies or Organizations The framework of the Criterias profile of organizations makes part of the outline the critical aspects of the organization. It can be seen that the seven categories helps the organization to notice what the framework already does to attain their business requirements which include strategy, leadership, measurement, customer, knowledge management, analysis, operating, workforce and the attached results (Baker, 1987). The seven categories in some way or other are all linked to the relationship, challenges and environment given in the description of the company. This framework is developed on the basis of the concepts and core values that are attached to the company to represent behaviors and beliefs of performance within an organization. Since its conceptualization, the Criteria has played a very important role in the education and health care organizations. The Criteria help stimulate the excellence standards of the health care organizations. It helps foster communication and improve performance. It helps sharing the partnerships and best practices among businesses and health care organizations (McKeon, 1996). The core value of the concept teaches the leaders to demonstrate ethics and values and also create a vision for the future goals. And according to Dr. Chassin there are three important steps that need to be taken care of. The very first step is a steady commitment of the leaders to high levels of quality and safety. Goals should be set high by leaders to achieve high levels of reliability. The second step is making sure that there is a culture of security and safety that is set and maintained within the whole organization. The third step is to make successful process of robust improvement tools like change and lean management and six sigma near process that is perfect, thus, sustaining highest levels of safety that too over long periods of time (Rangachari, 2008). Conclusion While concluding the main focus that these Criteria puts is on the flexible, adaptive and creative approach ("Celebrating excellence in performance improvement: ISPI's 2012 Awards Program", 2012). Thus, the medical organizations are favored by providing them with high quality of work and a happy workforce, which in turn provides for good quality service for the patients are the service accepters. The medical organizations should lay emphasis on choosing the tools for improvement which are most effective for them and their employees as happy employees means happy environment of work and good quality is assured by the same. They should be able to assess their growth and progress and should be able to adapt to any changes required accordingly ("Strategic Business Planning in Health Services Management", 1983). References Baker, T. (1987). Leadership for Primary Health Care: Levels, Functions, and Requirements Based on 12 Case Studies.JAMA,257(19), 2654. Celebrating excellence in performance improvement: ISPI's 2012 Awards Program. (2012).Performance Improvement,51(6), 40-55. Holloway, B., Mobbs, D. (1994). Customer Focus Groups: Developments in Health Care.The TQM Magazine,6(1), 13-17. McKeon, T. (1996). Total Quality Management is Everyone's Responsibility: A Process Management Approach.Home Health Care Management Practice,8(5), 68-72. Rangachari, P. (2008). Knowledge sharing networks related to hospital quality measurement and reporting.Health Care Management Review,33(3), 253-263. Strategic Business Planning in Health Services Management. (1983).Health Care Management Review,8(2), 82.